There is nothing more important to us than the protection of your data.


Customer data security is a priority for jKool. We know our customers need big-data solutions that protect their valuable data in the cloud. That’s why jKool is built with security in mind. Our security model is designed to keep your data secure, safe and always available, enabling you to use our software as a service with confidence.

Continuous Monitoring

jKool uses Nastel AutoPilot to perform continuous monitoring to ensure high-availability and performance of our applications and servers.

Secure Data Centers

jKool Cloud is hosted on IBM Softlayer servers.

  • SoftLayer’s security management is aligned with U.S. government standards based on NIST 800-53 framework, a catalog of security and privacy controls defined for U.S. federal government information systems. SoftLayer maintains SOC 2 Type II reporting compliance for every data center. SOC 2 reports are audits against controls covering security, availability, and process integrity. SoftLayer’s data centers are also monitored 24×7 for both network and on-site security.
  • Security is maintained through automation and audit controls. Server room access is limited to authorized employees only, and every location is protected against physical intrusion.
  • SoftLayer integrates three distinct network topologies for each physical or virtual server and offers security solutions for systems, applications, and data as well. Each customer has one or many VLANs in each data center facility, and only users and servers the customer authorizes can access servers in those VLANs.
  • A SoftLayer Network Operations Center (NOC) team monitors network performance and security 24×7. Automated DDoS mitigation controls are in place should a DDoS attack occur.