5 ways Digital Transformation will impact your culture:
As you might imagine, culture affects strategic agility mainly in the attitude of the business to change, while many other cultural and workforce aspects impact both organizational agility and operational agility.
New business models have proven to be very successful by improved relationships with unexpected partners. It can even turn industries on their heads. Lastly, businesses need to pay more attention to new start-ups offering innovative solutions – and learn how to work with them to exploit new innovations in a timely manner.
3) Customer Intimacy or “Centricity”
The advent of intelligent “things”, advanced analytics and artificial intelligence together with improvements in connectivity and communications are creating new, timely insights into customer behavior and the ability to both anticipate needs as well as address needs in real time. This allows companies to become much more customer centric in their thinking and dictates new ways in which to interact with them.